Apparently, both the Westin and the Holiday Inn overbooked rooms for AX and bumped a bunch of rooms from the AX block to other hotels.  Since I’m booked at the Westin, I am now sweating about how secure my reservation is!  I called the hotel and was told that my reservation is still there, so hopefully nothing will change.  I did book through Expedia, and not the AX Travelstore.  Here are some threads from the AX forums describing the nightmare.  Westin thread and Holiday Inn thread.

I understand that it’s common practice in the travel industry to overbook tickets and rooms, but for a convention of this size, and the experience Long Beach has had with it in the past, this seems a little negligent.  I find it especially tacky that the hotels mailed out notices instead of calling people directly.  Customer service is truly dead.